2025/05/10 20:53
🌍 International Shopping Guide – Shipping, Payment, Customs & Returns
Welcome to our shop! We are delighted to offer worldwide shipping from Tokyo Japan and a variety of payment options to accommodate our international customers. Below, you'll find important information regarding shipping methods, payment options, customs duties, and our return policy.
📦 Shipping Information
We ship worldwide with tracking included in all shipping methods. Delivery times are estimated and may vary during busy seasons.
Asia
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Standard: $10 USD (7–10 days)
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EMS: $20 USD (3–6 days)
Oceania
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Standard: $13 USD (7–15 days)
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EMS: $30 USD (6–10 days)
North & Central America
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Standard: $16 USD (7–15 days)
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EMS: $35 USD (6–10 days)
Middle East
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Standard: $16 USD (7–15 days)
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EMS: $35 USD (6–10 days)
Europe
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Standard: $16 USD (7–15 days)
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EMS: $35 USD (6–10 days)
South America
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Standard: $16 USD (7–15 days)
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EMS: $35 USD (6–10 days)
Africa
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Standard: $16 USD (7–15 days)
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EMS: $35 USD (6–10 days)
Other Regions
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Standard: $16 USD (7–15 days)
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EMS: $35 USD (6–10 days)
💳 Payment Methods for International Customers
We accept the following payment methods for international orders:
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Credit / Debit Card
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Visa / MasterCard / JCB / American Express
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Secure and convenient card payments.
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PayPal
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Use your PayPal account to pay quickly and safely.
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You can also check out as a guest without creating an account.
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Apple Pay (on compatible Apple devices)
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If you're using Safari on an Apple device, you can use Apple Pay for a smooth checkout experience.
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Google Pay (on supported Android devices or browsers)
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Fast and secure payment with your Google account.
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Please note:
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We do not support international bank transfers or cash on delivery at this time.
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All prices are in Japanese Yen (JPY). Conversion to your local currency will be handled automatically at checkout.
🧾 Customs & Import Duties
Please be aware that customs duties, VAT, and other import taxes may apply depending on your country's regulations.
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These fees are not included in the item price or shipping cost.
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Payment of such duties or taxes is the responsibility of the recipient.
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We cannot mark orders as “gift” or undervalue items on customs forms.
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We recommend checking with your local customs office for more information on applicable duties and taxes.
🔁 Return Policy
We accept returns or refunds only if the item is defective or damaged, and you contact us within 7 days of delivery.
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Please contact us with photos and a description of the issue.
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Refunds will be issued after we confirm the problem.
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We do not accept returns or exchanges due to change of mind, sizing errors, or customs fees.
🌐 Language & Currency Tools
Please scroll down to the bottom of the product page to access the translator tool as well as the currency converter!
If you have any questions or need further assistance, feel free to contact us. We're here to help!